Avoid Micromanaging by Setting Clear Targets for Your Direct Reports

Micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation. As a coach / manager, you should be able to give someone a task without having to look over their shoulder. The key is to provide clear goals. If you want your direct report to improve customer satisfaction, define by how much…

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Collaboration for success!

As a business leader, you are responsible for connecting and coordinating the talents and skills of your employees into highly functioning teams.  This requires an ongoing commitment to training, coaching, evaluating, mentoring, and inspiring individuals to achieve their full potential. But what happens when you have two different teams in the same company and they need…

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