Why Feedback When You Can Feed-Forward?

Tips for Effective Coaching Conversations As a leader, I’ve always looked at the annual performance review process as an opportunity to celebrate our team’s continued value to the organization.  I anticipate conversations that generate the plan forward for another successful year.  The perspective from the individual being reviewed can be completely opposite, with them feeling…

READ MORE...

Make Challenging Conversations Stress-free

We have all been in situations where we have had a coworker who interrupts us constantly, a team member who isn’t living up to their potential or a supervisor who maybe isn’t supporting our career goals. Whatever the situation, two things remain the same… They are very stressful situations They won’t get better unless you…

READ MORE...

Coaching for Performance

Coaches have an enormous impact on their teams.  Whether it’s in sports or business, we’ve all looked to someone as a mentor.  I’m a huge Michigan State basketball fan, and in our home, Tom Izzo is the best there is.  Even if Michigan State doesn’t impress you, it’s hard to argue with the fact that…

READ MORE...

Accountability is Nothing to Fear

Measure your results. Try comparing daily or weekly actions against monthly or quarterly goals. What are the weekly sales? Is that on track to meet quarterly goals? How many client meetings need to be set up every week to meet the goals? Using your already established KPI’s are a great way to measure accountability. Establish…

READ MORE...

Are You Having a Good Day?

If you ask most people “Are you having a good day?” they will have some method, no matter how arbitrary or factual, to provide an answer that they are in fact having a good, mediocre or bad day. If you ask employees at most companies “Are you having a good day?” they have some method…

READ MORE...

12 Questions about Your Sales Process

Ask companies today if they follow an established formal sales process.  Their answer?  Very few can say yes! Statistics show that 91% of the more than 500,000 salespeople assessed by the Objective Management Group (a leading sales development company) did not have or follow a structured sales process.  Do you have one? A sales process…

READ MORE...

Every Entrepreneur Needs a Mentor!

Have you ever thought about having a mentor? You should…mentoring has been a part of the workplace for as long as there has been a workplace.  In today’s complex business world, mentoring may be more important than ever, and perhaps unlike our preceding generations, today’s leaders are more open to learning and developing themselves. Research…

READ MORE...