Are You Having a Good Day?

If you ask most people “Are you having a good day?” they will have some method, no matter how arbitrary or factual, to provide an answer that they are in fact having a good, mediocre or bad day. If you ask employees at most companies “Are you having a good day?” they have some method…

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Employee Recognition

Not a Nice to Have…but a NEED to Have By Mindy Curtiss Summer months are a great time for vacations. In fact, we see a 33% surge in vacation requests that occur in specific months every year. What are Kent’s peak vacation months? July                       Holidays & Summer Vacations August               …

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What are you thankful for?

  Next week is Thanksgiving week, and that means it’s time to pause and literally give thanks for all the blessings in our lives. As Americans living in the 21st century, it’s easy to take for granted all the bounty we enjoy. Let’s face it, no people in human history have lived in so much…

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Growing Your Business: Tipping the Scales in Your Favor

Growth in any economy is possible by understanding how you rank your marketplace and then taking steps to shift more customers towards you, that is sales growth. In my prior leadership roles at McDonald’s and Burger King, I often visited restaurants to see how they were performing and provide guidance and coaching to help them…

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Personal Strategic Direction Questions

Ask yourself the following questions, remember to be honest with yourself when answering.   When you have finished writing your answer read them.  Is that the life you want?  If so, go after it. How important is balance of life? How do you balance personal and business life? If you had unlimited resources (money, time, people)…

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…We’re Having a Great Year!

A few months ago, many companies and many industries suffered tremendous losses of customers, sales and profits.  Many, but not all companies and industries have bounced back, if not all the way back, at least well on their way. But not necessarily all companies in those industries…Why? What we need to realize is that, customers…

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Goals are a Great thing!

Setting goals gives you that feeling of accomplishment and the ability to check another item off your list.   It is also a crucial part of business, helping us to keep track and measure our progress. But when you think about reaching those goals does it include an actual reward? Research has shown us that more…

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Company Must Have: Big Hairy Audacious Goal!

We all know that goals are vital for everyone; one thing that sets an outstanding company apart from the others is the way they set objectives.  Great companies set great goals. James Collins and Jerry Porras wrote in their book ‘Built to Last’, about BHAG, which stands for ‘Big Hairy Audacious Goal’. A BHAG is…

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How to Increase Accountability

“Without accountability, teamwork breaks down” The coach does not even need to get involved. Each player knows their job and so do their teammates. If someone fails, they know it and so does everyone else. It is not unusual for someone to apologize to the other team members when they fail to be in their…

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