Six Things You Should Stop Doing

A lot of time and energy is spent at the beginning of the year to become a better CEO, with the focus usually being on what you should be doing. I’m going to challenge that norm today by sharing with you six things that you should stop doing if you want to be a better…

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Avoid Micromanaging by Setting Clear Targets for Your Direct Reports

Micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation. As a coach / manager, you should be able to give someone a task without having to look over their shoulder. The key is to provide clear goals. If you want your direct report to improve customer satisfaction, define by how much…

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Collaboration for success!

As a business leader, you are responsible for connecting and coordinating the talents and skills of your employees into highly functioning teams.  This requires an ongoing commitment to training, coaching, evaluating, mentoring, and inspiring individuals to achieve their full potential. But what happens when you have two different teams in the same company and they need…

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4 Steps to Improve Your Performance in 2022

With today’s speed of change, if you aren’t looking and moving forward, you are quickly falling behind. Even though 2021 is only 60% complete, now is a great time to be looking forward to 2022 and how you want to improve upon your 2021 goals and performance (so you don’t fall behind your competition). If…

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Are You Having a Good Day?

If you ask most people “Are you having a good day?” they will have some method, no matter how arbitrary or factual, to provide an answer that they are in fact having a good, mediocre or bad day. If you ask employees at most companies “Are you having a good day?” they have some method…

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Employee Recognition

Not a Nice to Have…but a NEED to Have By Mindy Curtiss Summer months are a great time for vacations. In fact, we see a 33% surge in vacation requests that occur in specific months every year. What are Kent’s peak vacation months? July                       Holidays & Summer Vacations August               …

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Could this be your holiday wish list or New Year’s resolution?

The month of December is always an interesting time.  Form some it is a frantic, hectic time, trying to get projects or money leftover from the budget spent.  For others it is a quiet time, one of reflection and planning for the year ahead. At the start of each year most individuals create a list…

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What are you thankful for?

  Next week is Thanksgiving week, and that means it’s time to pause and literally give thanks for all the blessings in our lives. As Americans living in the 21st century, it’s easy to take for granted all the bounty we enjoy. Let’s face it, no people in human history have lived in so much…

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Growing Your Business: Tipping the Scales in Your Favor

Growth in any economy is possible by understanding how you rank your marketplace and then taking steps to shift more customers towards you, that is sales growth. In my prior leadership roles at McDonald’s and Burger King, I often visited restaurants to see how they were performing and provide guidance and coaching to help them…

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Personal Strategic Direction Questions

Ask yourself the following questions, remember to be honest with yourself when answering.   When you have finished writing your answer read them.  Is that the life you want?  If so, go after it. How important is balance of life? How do you balance personal and business life? If you had unlimited resources (money, time, people)…

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