As the CEO of your company you are likely a natural born leader. Maybe you didn’t notice right away, but people just started following your lead one day. Your peers looked to you for advice in business, in sports, in school, in really anything in which you were involved. Sound about right? Or maybe that’s…

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Ask companies today if they follow an established formal sales process.  Their answer?  Very few can say yes! Statistics show that 91% of the more than 500,000 salespeople assessed by the Objective Management Group (a leading sales development company) did not have or follow a structured sales process.  Do you have one? A sales process…

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Have you ever thought about having a mentor? You should…mentoring has been a part of the workplace for as long as there has been a workplace.  In today’s complex business world, mentoring may be more important than ever, and perhaps unlike our preceding generations, today’s leaders are more open to learning and developing themselves. Research…

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It’s not easy for most people, especially leaders to admit when they are wrong.  Acknowledging that something went wrong on your watch with your company or department can be very difficult. Added to that, when you are in a leadership position, that is guiding people, there is a much more intensified awareness of responsibility and…

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Day in and day out, whether it’s personal or professional, impressions are very important. Unfortunately, we can’t get around it. It would be wonderful if we could be judged solely by the quality and quantity of our work but it just doesn’t work that way. Some supervisors judge their employees on their contributions and others…

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Every company produces goods or services of some sort that they sell to their customer base with the expectation of making a fair and reasonable profit. In some industries competitive pressures make it difficult to raise prices sufficiently to cover the increasing cost of materials or labor.   Even if you are in a situation where…

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Not a Nice to Have…but a NEED to Have By Mindy Curtiss Summer months are a great time for vacations. In fact, we see a 33% surge in vacation requests that occur in specific months every year. What are Kent’s peak vacation months? July                       Holidays & Summer Vacations August               …

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There are many professions where having a coach is critical to the person or team’s performance and success…professional and amateur athletes and athletic teams, singers, musicians and actors.  More and more we are finding business leaders and their teams hiring a coach. Why do people hire a coach? To improve technique and performance To receive…

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Growth in any economy is possible by understanding how you rank your marketplace and then taking steps to shift more customers towards you, that is sales growth. In my prior leadership roles at McDonald’s and Burger King, I often visited restaurants to see how they were performing and provide guidance and coaching to help them…

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