Six Things You Should Stop Doing

A lot of time and energy is spent at the beginning of the year to become a better CEO, with the focus usually being on what you should be doing. I’m going to challenge that norm today by sharing with you six things that you should stop doing if you want to be a better…

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Avoid Micromanaging by Setting Clear Targets for Your Direct Reports

Micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation. As a coach / manager, you should be able to give someone a task without having to look over their shoulder. The key is to provide clear goals. If you want your direct report to improve customer satisfaction, define by how much…

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