Why Feedback When You Can Feed-Forward?

Tips for Effective Coaching Conversations As a leader, I’ve always looked at the annual performance review process as an opportunity to celebrate our team’s continued value to the organization.  I anticipate conversations that generate the plan forward for another successful year.  The perspective from the individual being reviewed can be completely opposite, with them feeling…

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Good Listening = Good Leadership

As a leader, listening to what your employees have to say is conveying that you genuinely care about them. If you make listening a priority by taking into consideration what your team members are telling you…with an open mind, without problem solving or seeking conclusions, while that person is speaking, it will be appreciated and…

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Are you an initiator?

A certain farmer had become old and ready to pass his farm down to one of his two sons. When he brought his sons together to speak about it, he told them: The farm will go to the younger son. The older son was furious! “What are you talking about?!” he fumed. The father sat patiently, thinking. “Okay,” the…

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What your boss prefers…

Day in and day out, whether it’s personal or professional, impressions are very important. Unfortunately, we can’t get around it, it would be wonderful if we could be judged solely by the quality and quantity of our work but it just doesn’t work that way. Some supervisors judge their employees on their contributions and others…

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Coaching for Performance

Coaches have an enormous impact on their teams.  Whether it’s in sports or business, we’ve all looked to someone as a mentor.  I’m a huge Michigan State basketball fan, and in our home, Tom Izzo is the best there is.  Even if Michigan State doesn’t impress you, it’s hard to argue with the fact that…

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Accountability is Nothing to Fear

Measure your results. Try comparing daily or weekly actions against monthly or quarterly goals. What are the weekly sales? Is that on track to meet quarterly goals? How many client meetings need to be set up every week to meet the goals? Using your already established KPI’s are a great way to measure accountability. Establish…

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Find Your Own Entrepreneurial Mindset

What do you think is the reason behind the accomplishments of the most successful people around the world? Financial background?  Education?  Successful family? Not at all… It might be comforting to believe that they have what we don’t, but that’s not the truth…People such as Bill Gates, Steve Jobs, Richard Branson and Henry Ford all…

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Employee Recognition

Not a Nice to Have…but a NEED to Have By Mindy Curtiss Summer months are a great time for vacations. In fact, we see a 33% surge in vacation requests that occur in specific months every year. What are Kent’s peak vacation months? July                       Holidays & Summer Vacations August               …

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5 Ways to Find the Best Business Professionals

How do you find a great accountant? Lawyer?  Any kind of business specialist? Network till you drop. By Verne Harnish and Dave Baney 1. Ask the best people To find a great lawyer, accountant, or other adviser without sorting through dozens of names, get references from the five most successful businesspeople you know. That’s what…

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Think like a Winner!

A while back, I participated in the Leadership Summit sponsored by Fortune Magazine in collaboration with Verne Harnish of Gazelles.  Among the many great speakers over the two-day event was Rabbi Stephen Baars.   The Rabbi was not one of the seven-featured speakers but rather is one of Verne’s favorite speakers that is invited to do…

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