Managing and leading in today’s COVID-19 environment has challenged us all. Dominant challenges have been how to keep your teams engaged while working remotely, and how to strive for honest, consistent, and adaptive communication, while answers and clarity on the future often do not exist. One approach to address these challenges is the age-old advice…

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As a Coach that has been certified by the Gazelles organization, I have worked with clients using a method developed by Verne Harnish that is referred to as the “Four Decisions”. In business, “Gazelles” are growth firms, they are job generators that will do the most to get our national economy back on track and…

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As you prepare your next strategic plan, ponder these four key questions: ARE YOU PLAYING NOT TO LOSE OR ARE YOU PLAYING TO WIN? That’s the strategic question George Kohlrieser, one of the world’s top hostage negotiators and author of Hostage at the Table, posed to 500 CEOs and their executives in Malaysia a few…

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Behind every successful business or organization, you will likely find a great leader. Taking on the role of a leader means wearing many hats.  There are three critical components to being a successful leader.  Good leadership skills are not only gut feelings or high business acumen, it is also knowing how to find and use…

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  Next week is Thanksgiving week, and that means it’s time to pause and literally give thanks for all the blessings in our lives. As Americans living in the 21st century, it’s easy to take for granted all the bounty we enjoy. Let’s face it, no people in human history have lived in so much…

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One of my favorite questions to ask a business owner or leader is “How do you make money?” I ask this question for two reasons: it is great to learn how other organizations make money and it is surprising how difficult it is for many people to answer this simple question. The reality is that…

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Growth in any economy is possible by understanding how you rank your marketplace and then taking steps to shift more customers towards you, that is sales growth. In my prior leadership roles at McDonald’s and Burger King, I often visited restaurants to see how they were performing and provide guidance and coaching to help them…

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It is said that employees don’t leave companies, they leave mangers and I believe that.  We have all known this for a while. Lately I have been asking people how they were first trained to be a manager.  The most common answer is “I wasn’t”. Most of us began managing people the way we wanted…

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Ask yourself the following questions, remember to be honest with yourself when answering.   When you have finished writing your answer read them.  Is that the life you want?  If so, go after it. How important is balance of life? How do you balance personal and business life? If you had unlimited resources (money, time, people)…

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