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New Managers must Earn Trust!

Trust is essential to support a strong foundation for leaders in business and especially with new management…

And as a new leader your top priority should be:  building that trust.  If you have your team’s trust, you open the doors to all kinds of possibilities.

You need to be a supervisor that your employees can rely on.  Your people need to know you have their best interests at heart and they can rely on you to provide them with the tools they need to do their jobs.

Without this trust, your team will feel less engaged with the company, and will less likely go the extra mile in their jobs.  This will have a damaging effect on your team’s productivity, as well as the quality of their work.

But how do you actually go about building trust?  It’s developed through the use of specific behaviors that demonstrate your own trustworthiness as a leader.

You are a trustworthy leader when you are:

Competent:  First and foremost you need to have the expertise to do the job, which entails having the right skills, education, or credentials that establish credibility with your staff.  You will also establish competence through achieving results.  Consistently achieving goals and having a record of success builds trust with others and inspires confidence in your capabilities.  You should also support and improve project plans, procedures, and practices that help your team members accomplish their goals.

Authentic:  Honesty in dealing with people is most important.  Keep promises, no lying or stretching the truth, and never gossiping, are ways to demonstrate integrity.   You will need to have a clear set of values that have been communicated to employees and act routinely with those values.  Treat your people fairly and equitably and you will be on your way to being an authentic leader.

Connected:  When you show care and concern for your people, it builds trust and helps to create an involved work environment.  As the Leader, you want to establish a feeling of connection and involvement by openly sharing information about yourself and the organization.  You will also build trust by having a “people first” approach and developing a connection with those you manage.

Reliable:  Sustaining Dependability is another important component to earning confidence.   Not following through is one of the quickest ways to deteriorate trust.  You will need to do what you say you’re going to do and earn a reputation as being responsible and honorable.

Becoming a manager for the first time is a major career achievement.  It is both thrilling and terrifying moving into a position where you are now responsible for others.

As a new leader, your number one priority is to be building trust and the easiest way to improve your credibility is to treat others the way you’d like to be treated.

By doing you will quickly become a manager your people trust and respect.


How have you helped new managers earn the trust of their staff?

Dave Baney is the founder and CEO of 55 Questions, LLC.  We work with successful top executives with a driving ambition to crush their competition.  We help CEOs and Entrepreneurs improve alignment, communication and accountability throughout their organization. www.55Questions.com

Follow Dave on twitter https://twitter.com/55Questions


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