In order for managers to be effective they need to be in touch with their teams, they need to know what is going on and in turn so do their bosses. Without this, confusion and turmoil will develop within your employees and executives.
Is important that company leaders know if unexpected problems arise within the office or with a customer.
Now, not all leaders are the same, different personalities and requests for what information they require. It’s important to take time to get to your boss’s behaviors, operating style and informational needs.
Do they want all the little details or just the big picture?
For this you will need a good communication plan and an email just might be the best way to do it…
Sending an email to your boss will relieve him of checking up on you or worrying about how things are going. It will keep them up to date of your plans and progress and here are some tips in what it should include…
- Be practical and keep it short. No extra fluff is necessary if you want to ensure they will read the whole thing.
- You want to be concise, keep it to the accomplishments and the challenges that are ongoing.
- No complaining, no judgements, no blaming, keep it positive.
- You need to be candid, if there are obstacles you are dealing with, state them and explain. Also try to briefly tell how you plan to deal with them.
- Be specific when you talk about your plans and provide deadlines.
- Try breaking the email up into two parts, first is the account of all major events going on and second will be any upcoming objectives.
It’s not always easy, but effective communication with your leader is vital to your business success. One of the things your boss will always want is proactive communication of your work status & developments.
This will show that you are on top of your work and you respect him enough to keep him informed and sending an email is a fast and effective way to communicate matters when you can’t meet and talk it over in person.
If your boss is an exceptionally busy person, consider sending an instant message or text to let them know you have sent details in an email.
One added benefit is an email gives you time to fully process your situation and the ability to fully express your thoughts, so you can ensure you are covering all significant details. It also allows you a way to attach and send supporting documents if necessary.
Whatever kind of plan you choose to communicate, be consistent and stick with it. It will show your boss and key executives that you and your team are contributing to the success of the company!
What methods to you use to keep your leader in the loop?
Dave Baney is the founder and CEO of 55 Questions, LLC and author of "The 3x5 Coach: A Practical Guide to Coaching Your Team for Greater Results and Happier People", which is now available iDO youn Paperback or a Kindle version at https://tinyurl.com/y8ecykfy